KYOCERA Website Privacy Policy

KYOCERA Document Solutions America, Inc. and affiliated companies (collectively, “KYOCERA” or “we”) respect your privacy and commit to protecting it through our compliance with the practices described in this Privacy Policy.

This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing the Personal Information we may collect from you or that you may otherwise provide to us, including when you:

• Visit our websites, including https://www.kyoceradocumentsolutions.us, including mobile websites or other digital properties or forms that link to this policy (collectively, our “Website”).
• Attend our events.
  
• Communicate with us via phone, email, text, and other forms of electronic messages, including interactive chat functions.
  
• Use our applications for mobile phones, smart devices, or tablets.
  
• Interact with social media links on our Website and our official accounts on other third-party websites like Facebook, YouTube, Pinterest, LinkedIn, Instagram, and Twitter.
  
• Interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
  
• Interact with service providers we work with to offer, provide, and improve our Website and services to our customers.
  
• Interact with us offline.
  

This Privacy Policy also explains how we collect, use, maintain, protect, and disclose Personal Information we may collect in our role as a service provider or processor for our business clients. When acting in this capacity, generally, our client’s privacy policy will apply. We will handle information, including Personal Information, that we receive, access, use, or maintain in this capacity based on the client’s direction. We encourage you to read the privacy policies of those businesses and exercise any Personal Information rights by contacting them directly.

This policy DOES NOT apply to information that:

• You provide to or is collected by any third party. Those third parties have their own privacy policies, which we encourage you to read before providing information to or through them.
• We collect in our role as a service provider unless otherwise noted.
  

This Privacy Policy applies to the Personal Information collected through our Website, regardless of the country where you are located.

As noted above, this Website may include links to third-party websites, plug-ins, services, social media/networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share information about you. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit. For more information on our use of cookies, please see https://www.kyoceradocumentsolutions.us/en/footer/privacy-and-cookies.html.

Please read this Privacy Policy carefully to understand our policies and practices for collecting, processing, and storing your Personal Information. By engaging with our Website, you accept and consent to the practices described in this Privacy Policy. This Privacy Policy may change from time to time. Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check the Privacy Policy periodically for updates.

For additional state-specific disclosures, state-specific privacy rights, and an explanation of how to exercise these rights and what to expect from the process, please refer to Your Privacy Rights or contact us at privacy@da.kyocera.com.

Information We May Collect About You

We collect and use different types of information from and about you including:

• Personal information that we could reasonably use to directly or indirectly identify you, such as your name, postal address, email address, telephone number, username or other similar identifier, or any other identifier we may use to contact you online or offline (“Personal Information”). This also includes information related to records of products or services that you purchased, obtained, or considered.
• Demographic information, statistics, or aggregated information, meaning non-Personal Information that does not directly or indirectly reveal your identity or directly relate to an identified individual. Statistical or aggregated information does not directly identify a specific person, but we may derive non-personal statistical or aggregated information from Personal Information. For example, we may aggregate Personal Information to calculate the percentage of users accessing a specific Website feature.
  
• Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, or operating system and platform.
  
• Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs); clickstream information to, through, and from our Website (including date and time); services viewed or searched for; page response times; download errors; length of visits to certain pages; page interaction information (such as scrolling, clicks, and mouse-overs); or methods used to browse away from the page.
  

If we combine or connect non-personal, demographic, or technical information with Personal Information so that it directly or indirectly identifies an individual, we treat the combined information as Personal Information.

Employees or job applicants may provide additional information through job applications, benefits enrollment, and payroll or direct deposit enrollment. We maintain a separate collection notice for employees and job applicants.

How We Collect Information About You

We use different methods to collect information from and about you including through:

• Direct interactions. You may give us information about you by filling in forms or by corresponding with us by phone, email, chatbot services, texts, or otherwise. This includes information you provide when you create an account; register for a service; fill in forms on our Website; engage with our services via text messaging or chatting; place an order; subscribe to a service; search for a product or service; or request further services. We may also ask you for information when you report a problem with our Website.
• Automated technologies or interactions. As you interact with our Website, we may automatically collect technical information about your equipment and browsing actions and patterns as specified in this policy. We collect this information by using cookies, server logs, and other similar technologies (see Cookies and Automatic Information Collection Technologies).
  
• Third parties or publicly available sources. We may receive information about you from third parties including, for example, business partners, subcontractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies, data brokers, or aggregators.
  
• User contributions. You also may provide information for us to publish or display (“post”) on public Website areas or transmit to other Website users or third parties, including our social media pages (collectively, “User Contributions”). You submit User Contributions for posting and transmission to others at your own risk. Although we limit access to certain pages and/or you may set certain privacy settings for User Contributions by logging into your account profile on the applicable website, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of any Website or social media platform users with whom you choose to share your User Contributions. Therefore, we cannot and do not guarantee that unauthorized persons will not view your User Contributions.
  

Cookies and Automatic Information Collection Technologies

Our Website uses the following automatic information collection technologies:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer or device. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Web beacons or pixels. Our Website and emails may contain web beacons (small transparent embedded images or objects, also known as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count website page visitors or email readers, or to compile other similar statistics such as recording Website content popularity or verifying system and server integrity.
  

We use cookies or other automatic information collection technologies to distinguish you from other Website users. This helps us deliver a better and more personalized service when you browse our Website. It also allows us to improve our Website by enabling us to:

• Estimate our audience size and usage patterns.
• Store your preferences so we may customize our Website according to your individual interests.
  
• Speed up your searches.
  
• Recognize you when you return to our Website.
  

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here for information on how you can opt out of behavioral tracking on this Website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications on the Website are served by third parties, including advertisers, ad networks and servers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. They may associate the information collected with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites or other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control how these third-party tracking technologies operate or how they may use the collected information. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Privacy Rights.

We use behavioral tracking cookies from AddThis. AddThis, which is owned by Oracle, maintains its own privacy policy, including an opt-out policy, which is available here: https://datacloudoptout.oracle.com.

How We Use Your Personal Information

We use your Personal Information to offer you services and products, communicate with you, deliver advertising and marketing, or to conduct other business operations, such as using information to improve and personalize your experiences. Examples of how we may use the Personal Information we collect include to:

• Present our Website and provide you with the information, products, services, and support that you request from us.
• Meet our obligations and enforce our rights arising from any contracts with you, including for billing or collections, or comply with legal requirements.
  
• Fulfill the purposes for which you provided the information or that were described when it was collected.
  
• Notify you about changes to our Website, products, or services.
  
• Ensure that we present our Website content in the most effective manner for you and for your computer.
  
• Administer our Website and conduct internal operations, including for troubleshooting, data analysis, testing, research, statistical, and survey purposes.
  
• Improve our Website, products or services, marketing, or customer relationships and experiences.
  
• Enable your participation in our Website’s interactive, social media, or other similar features.
  
• Protect our Website, employees, or operations.
  
• Measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you;
  
• Make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.
  
• For any other purpose with your consent.
  
• We may also use Personal Information to contact you about our own and third parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please can send us an email request to privacy@da.kyocera.com or fill out the data request form.
  

We may use Personal Information to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your Personal Information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

We may use non-Personal Information for any business purpose.

For more on your Personal Information choices and rights, see Your Privacy Rights.

Disclosure of Your Personal Information

We may disclose your Personal Information with:

• Any member of our corporate group, which means our subsidiaries, our ultimate holding company and its subsidiaries, and our affiliates.
• Business partners, suppliers, service providers, sub-contractors, and other third parties we use to support our business (such as analytics and search engine providers that assist us with Website improvement and optimization).
  
• Advertisers and advertising networks that require the information to select and serve relevant ads to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in a specific location). We may make use of the Personal Information we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.
  
• Credit reference agencies when required to assess your credit score before entering into a contract with you.
  
• To fulfill the purpose for which you provide it.
  
• For any other purposes that we disclose when you provide the information.
  
• With your consent.
  

We may also disclose your Personal Information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your Personal Information to the prospective seller or buyer of such business or assets.
• To a buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, where one of the transferred assets is the Personal Information we hold.
  
• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  
• To enforce or apply our terms of use or terms and conditions of other agreements, such as https://www.kyoceradocumentsolutions.us/en/footer/terms-of-use.html.
  
• To protect the rights, property, or safety of our business, our employees, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of cybersecurity, fraud protection, and credit risk reduction.
  

We may disclose aggregated information that does not identify any individual, without restriction. We may share non-Personal Information without restriction.

Your Privacy Rights

Under the laws of certain jurisdictions, you may have the right to request access to, correct, delete, or limit sharing of the Personal Information that we hold about you. You may also have the right to request that we transfer your Personal Information to another party. If you want to make a request to access, review, verify, correct, limit sharing of, or delete your Personal Information, or request that we transfer a copy of your Personal Information to another party, please refer to Your Privacy Rights or contact us at privacy@da.kyocera.com.

As described in Your Privacy Rights, we may request specific information from you to help us confirm your identity and verify your right to request access, to provide you with the Personal Information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the Personal Information that we hold about you, or we may have destroyed, erased, or anonymized your Personal Information. If we cannot honor your request, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Consent to Personal Information Transfer

We are based in the United States. We may process, store, and transfer the Personal Information we collect, in and to a country outside your own, with different privacy laws that may or may not be as comprehensive as your own.

If you are located outside the United States and choose to provide information to us, please note that we transfer information, including Personal Information, to the United States. By submitting your Personal Information or engaging with our Websites, you consent to this transfer, storing, or processing.

We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your Personal Information.

Information Security

The security of your Personal Information is very important to us. We use physical, electronic, and administrative safeguards designed to protect your Personal Information from loss, misuse, and unauthorized access, use, alteration, or disclosure. We store all Personal Information you provide to us behind firewalls on servers employing security protections. We encrypt any payment transactions and associated data using SSL and TLS technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to take care when providing information in public areas of the Website like message boards, which any Website visitor can view.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your Personal Information for as long as necessary to fulfill the purposes we collected it for, as required to satisfy any legal, accounting, or reporting obligations, or as necessary to resolve disputes. To determine the appropriate retention period for Personal Information, we consider applicable legal requirements, the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorized use or disclosure of your Personal Information, the purposes for which we process your Personal Information, and whether we can achieve those purposes through other means. We specify the retention periods for your Personal Information in our document retention policy.

Children’s Online Privacy

We do not direct our Website to minors and we do not knowingly collect personal data from children under 16 or as defined by local legal requirements. If we learn we have mistakenly or unintentionally collected or received Personal Information from a child without appropriate consent, we will delete it. If you believe we mistakenly or unintentionally collected any information from or about a child, please contact us at privacy@da.kyocera.com.

Contact Information

Please address questions, comments, and requests regarding this Privacy Policy and our privacy practices to privacy@da.kyocera.com.

If you need to access this Policy in an alternative format due to having a disability, please contact +1 (973) 808-8444.