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Kyocera’s Response to Strong Performance: Let’s Aim Even Higher

Need for change, accelerated digitalization are main messages to dealer-partners at annual technology conference in Las Vegas.
4/16/19

Fairfield, NJ – Kyocera Document Solutions America, Inc., one of the world’s leading document solutions companies, today opened its annual business and technology conference at the MGM Grand Hotel in Las Vegas with more than 1,000 attendees from the United States, Canada, Mexico, Brazil, Chile, Latin America, and Japan. “Innovate 2019” will run through Thursday, April 18.

Company executives reported strong overall sales performance for both Kyocera Group and Kyocera Document Solutions, its largest division. However, Kyocera’s message to its dealer-partners wasn’t about past results.

Norihiko Ina, President of Kyocera Document Solutions Inc, shared the company’s vision of change. “We are transforming today into the organization we need to be tomorrow, to better support our independent dealers and our mutual customers.” Ina spoke further about Kyocera’s investment into R&D, and the implementation of A.I. and IoT technologies in manufacturing facilities globally.

The Need to Change

“In order to meet evolving customer expectations, we are re-thinking our operating model,” Óscar Sánchez, President and CEO of Kyocera Document Solutions America elaborated. “We are accelerating the digitalization of our business processes.”

Sánchez is fully committed to driving this transformation. Under his leadership, Kyocera is developing a culture and mindset within the organization to better respond to customer demands. But one thing will not change: Kyocera’s commitment to its dealers.

“We are taking a more critical look at the ways in which we can help our dealers empower their customers, and we are going to grow and evolve together. We will continue to be the industry’s most dealer-centric brand.”

“Put Knowledge to Work”

The conference theme, “Put knowledge to work in order to drive change,” is the essence of all that Kyocera is doing moving forward. “We are transforming who we are and what we do through the introduction of a new global brand identity,” said Danielle Wolowitz, Vice President, Corporate Marketing.

“The connection between humanity and technology is the most important component of the new brand platform.” This transformation process will last several months, touching all aspects of Kyocera’s business, both internally and externally, both locally and globally.

Coming Soon: 27 New Models

This past year has been an exciting one for Kyocera. The company earned Keypoint Intelligence/BLI’s A3 Color Reliability award, was recognized as the A4 Line of the Year by the Cannata Report, and took home BTA’s prestigious Channel’s Choice Award as Primary Manufacturer.

Kyocera will build upon this success by introducing 26 new office models globally, some of which are being showcased at the Innovate 2019 conference. Over the next 18 months, these new device introductions will further strengthen Kyocera’s competitive standing with dealers and distributors across the Americas. In addition to these new products is the introduction of the TASKalfa Pro 15000c, first previewed at the Innovate 2018 conference. Slated for launch this fiscal year, this 146-ppm color inkjet will mark Kyocera’s entry into the production inkjet world. The TASKalfa Pro 15000c is currently in plans for testing at several print facilities across the US.

Diversifying the Portfolio

As traditional print demand continues to decline, software and services are becoming increasingly critical to Kyocera’s long-term strategy for growth, for the company itself and its dealer-partners.

Kyocera will be introducing a mid-market cloud-based ECM platform, powered by Hyland, that will be available to Kyocera dealers across the Americas in the coming months. This configurable, repeatable, cost-conscious offering will utilize the newly enhanced DMConnect V3 – also introduced at Innovate 2019 – as the capture agent, further strengthening the connection between Hyland and Kyocera. DMConnect V3, developed in-house at Kyocera, removes previous hardware dependency and allows data capture from multiple sources, including mobile and hot folder. Introduction of DMConnect V3 is scheduled for summer 2019.

Kyocera Net Manager has been one of Kyocera’s core apps over the last few years, a powerful cost-control and security solution for customers of all sizes. Kyocera announced that it is further enhancing its position in this market with the introduction of MyQ (co-developers of Kyocera Net Manager) through a formalized reseller agreement that spans the Americas. Kyocera can now provide dealers with options for both Kyocera-only and mixed-fleet environments.

Additionally, Kyocera was joined by numerous key strategic software and finance partners in attendance at the Innovate 2019 Conference. “We’re further energized by having our software and strategic partners with us at Innovate 2019”, commented Sánchez. “It reflects our dedication and commitment to drive change and transform our business, so we are even better positioned to help our dealers and our mutual end customers transform their own businesses.”

To learn more about Kyocera Document Solutions current, and future portfolio visit them at our website under Solutions & Services.
 

About KYOCERA Document Solutions America, Inc.

Kyocera Document Solutions America, Inc., headquartered in Fairfield, N.J., is a leading provider of computer-connectable document imaging and document management systems, including network-ready digital MFPs/printers, laser printers, color MFPs/printers, digital laser facsimiles, and multifunctional and wide format imaging solutions. Kyocera Document Solutions America is a group company of Kyocera Document Solutions Inc., a core company of the Kyocera Corporation, the world's leading developer and manufacturer of advanced ceramics and associated products, including telecommunications equipment, semiconductor packages and electronic components.

Kyocera Document Solutions America, the first document solutions company with third-party certified sales data, has received numerous honors for its products’ high performance, reliability, and cost efficiency. Kyocera Corporation's consolidated net revenues were in excess of $14 billion for the fiscal year ending on March 31, 2018.

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