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Kyocera’s Annual Service Award to crown top dealer technician


Fairfield, NJ – Kyocera Document Solutions America, Inc., one of the world’s leading document solutions companies, is excited to reveal details of its 12th annual Kyocera Service Award competition. 

After an extremely hard-fought 2022 tournament, Kyocera once again expects the level of competition this year to be at an all-time high given the rich legacy of this three-round tournament and its significant prizes. 

“Our technicians are a fundamental part of the Kyocera Family. In reality they are the face of Kyocera to so many end users every day,” says Frank Zupa, Vice President of Customer Operations at Kyocera Document Solutions America, Inc. “The Kyocera Service Award is our way of celebrating these men and women for their expertise, knowledge, and passion for Kyocera’s products and solutions. Every year, there is nothing my team and I enjoy more than watching this community of experts compete to see who is truly the ‘best of the best’ and rewarding them for perfecting their craft.”

The technician who finishes in the top spot of the competition will take home several exciting prizes, including a travel voucher good for an all-expenses-paid trip for two. However, each of the other semi-finalists will go home with great prizes too.

To be part of this great annual event, Kyocera technicians can start by taking a preliminary online test before the application window closes on Friday, October 20th, 2023.

Semifinals will be held at each Kyocera regional office on Friday, November 17th, 2023. The top technician from each region will advance to the Kyocera Service Award Final, which will be held at the Kyocera Dallas Training Center on Friday, December 15th, 2023.

Kyocera covers all travel and accommodation costs for finalists that come to our National Training Center in Dallas, TX.

Kyocera Service Award Competition Dates


Regional prizes for the semi-final competition are gift cards that range from $100 to $500.

Each National Finalist will receive gift cards ranging in value from $500 to $2,000.

The Top Finalist will win a $2,500 gift card, recognition plaque, and travel voucher for two (valid for two years), which can be used for an all-expenses-paid trip at an eligible destination (valued at $4,500). 

We are celebrating the expertise and ingenuity of Kyocera technicians.”

Kyocera founder Dr. Kazuo Inamori once said that “successful people achieve extraordinary feats by holding on to their convictions and ideals. They use them to break down every wall that stands in their way.” Kyocera dealers are renowned for their fighting spirit, and the annual Service Award competition will ensure that those who aim highest will reap the rewards.

“I am certain that the 2023 tournament will be a wonderful showcase of the amazing talent of our community of technicians. May the best person win!” concludes Zupa.


About KYOCERA Document Solutions America, Inc.

Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.

Kyocera Document Solutions Inc. is a group company of Kyocera Corporation (Kyocera), a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, smart energy systems, printers, copiers, and mobile phones. During the year ended March 31, 2022, the Kyocera Group’s consolidated sales revenue totaled 1.8 trillion yen (approx. US$15.1 billion). Kyocera is ranked #603 on Forbes magazine’s 2021 “Global 2000” list of the world’s largest publicly traded companies, and has been named by The Wall Street Journal among “The World’s 100 Most Sustainably Managed Companies.”

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