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Kyocera Doubles-Down on Software Solutions

With the hiring of Dimension Data’s Kurt Brown, CEO Sánchez signals long-term commitment to Software & ICT Services

Fairfield, NJ – It’s a rapidly evolving industry, offering an increasingly complex range of services. But according to Óscar Sánchez, the way forward is totally clear: “First, determine what customers see as their most urgent problems, then offer the best solutions to those problems.” The award was presented at the association's recent Grand Slam event to Kyocera President and CEO Oscar Sanchez by 2018-19 BTA National President John Eckstrom. Eckstrom is president of a valued dealer partner of Kyocera’s in the Southeast through his successful dealership Carolina Business Equipment. Grand Slam was held Sept. 12-13 at the Sheraton New York Times Square.

Today, those problems extend well beyond traditional document imaging hardware, beyond even document management. “Customers recognize that their core systems and business processes aren’t well coordinated,” says the CEO of Kyocera Document Solutions America. “They need help – a lot of it – with systems and software integration.”

With the hiring of Kurt Brown, Kyocera has taken a huge step in that direction. The company’s new Vice President of Software and ICT Services comes from global systems integrator Dimension Data, where he ran a billion-dollar IT solutions business.

“That’s the scale Kyocera is aiming for,” explained Sánchez.

“Broad Perspective Is Critical”

Brown’s expertise encompasses a wide variety of software and solutions areas: systems architecture, network integration, strategic services, digital infrastructure, and more. “Broad perspective is critical,” Brown said. “Technology drives virtually every aspect of business. In order for it all to work well, it all has to work together.”

As with Kyocera’s many other technology solutions, Software and ICT Services will be offered through both its independent dealer network and direct sales teams. These kinds of solutions are high-value, high-margin engagements, and Brown is optimistic that many of Kyocera’s existing clients will seize the opportunity.

An Unmatched Professional Opportunity

For Brown, one of the biggest attractions is the vision that Óscar Sánchez has laid out for Kyocera – to become a leading provider of comprehensive technology solutions, from data-center to desktop. His new position represents a rare career opportunity, one for which Brown feels he is uniquely qualified: “I’ve built these kinds of businesses before. Now I’ll have the opportunity to build one from the ground up, for one of the world’s leading technology companies. It doesn’t get any more exciting than that.”

About KYOCERA Document Solutions America, Inc.

Kyocera Document Solutions America, Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a customer first culture, the objective of the company is to help organizations put knowledge to work to drive change.

Kyocera Document Solutions Inc. is a core company of Kyocera Corporation, a leading supplier of semiconductor packages, industrial and automotive components, electronic devices, solar power generating systems and mobile phones. During the year ended March 31, 2019, Kyocera Corporation’s consolidated sales revenue totaled $14.6 billion. Kyocera appears on the “Derwent Top 100 Global Innovators 2018-19” list by Clarivate Analytics and is ranked #655 on Forbes magazine’s 2019 “Global 2000” list of the world’s largest publicly traded companies.

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